S-Tiles - aziende al servizio

COMPANIES: A SENTIMENTAL EDUCATION OF CUSTOMERS

Summarising briefly how a mass of individual companies is developing services is not an easy task. What follows does not pretend to be exhaustive and only aims to stimulate dialogue and to create a platform for future contributions. Speaking at conferences, writing in publications or chatting at some exhibitions, everybody agrees that there is a need to cuddle the client, supply new services, make the sector’s information more accessible and complete. We simply asked ourselves who is doing what. What follows is a first, brief list of companies that, beyond moving in the right direction, have also been able to send us the message.

The portal “My Atlas” - Atlas Concorde aims specifically at trade and final consumers with their online service. The company has invested heavily in B2B (business-to-business) e-commerce, putting in place the portal My Atlas, aimed at its own captive network and authorized retailers. It provides continuous, timely communication between the company, its sales network and the final customer.

LOGES for designers - The LOGES system - Linea di Orientamento Guida e Sicurezza (orientation line for guidance and safety) produced by Casalgrande Padana is a special language - imprinted on porcelain tiles as Granitogres – able to guarantee greater autonomy and safety to visually impaired persons during their movements. We talk about LOGES in another part of the site. Here we would like to underline the company’s commitment in supporting clients and designers. The installation, in fact, must be perfect, without joints, and it must ensure optimal and perfectly even alignment. On request the company gives a complete consultancy service on tile design and installation.